MentalClarity
Right of Withdrawal
Last updated: September 12, 2026
As a consumer in the EU/EEA you normally have 14 days to withdraw from a distance contract. This page explains how that right applies to MentalClarity, operated by Dala Primelab AB.
1. The 14-day period
You may withdraw from your purchase within 14 days of the day the contract was concluded, without giving any reason.
2. Digital content delivered immediately
Your IQ report and platform access are digital content delivered instantly. At checkout, a separate unticked checkbox asks you to confirm the following statement:
"I expressly request that MentalClarity begins delivering the digital report immediately and confirm that I lose my 14-day right of withdrawal once the report has been fully delivered."
This is permitted under Article 16(m) of the EU Consumer Rights Directive. We repeat this confirmation in your purchase-confirmation email, so you receive it on a durable medium. Your right to cancel future subscription renewals at any time remains unaffected.
If you have not yet opened or unlocked the report, the full withdrawal right still applies.
3. How to withdraw — withdrawal button
The fastest way is our withdrawal function: press the button below, enter the email address you used at checkout and confirm the link we send you. All future charges stop immediately and you receive a written confirmation on a durable medium. No sign-in is required.
You may also send a clear statement to support@mentalclarity.me or by post to the address below. Sending the notice before the 14 days expire is enough.
Dala Primelab AB
Reg. no. 559593-4133
VAT no. SE559593413301
Gamla tunavägen 43i, Borlänge, Sweden
4. Effects of withdrawal
If your withdrawal is valid we refund all payments received without undue delay and no later than 14 days from the day we are informed, using the same payment method. No fees are charged for the refund.
5. Model withdrawal form
To: Dala Primelab AB, Gamla tunavägen 43i, Borlänge, Sweden, support@mentalclarity.me
I/we hereby give notice that I/we withdraw from my/our contract for the following service:
Ordered on: __________
Name of consumer: __________
Address of consumer: __________
Email used at checkout: __________
Signature (only if this form is sent on paper): __________
Date: __________